Refunds are issued after the returned item has been received and inspected. A return credit will be issued back to the original payment method. The total amount of your refund will be affected by the following costs.
You are responsible for all shipping charges, including the original shipping cost and the cost of shipping the item back to Restaurant Linen Store. The return shipping cost will be deducted from your refund.
Restaurant Linen Store will also deduct a restocking fee from your total refund to cover the cost of processing the item back into stock.
What are Restocking Fees?
Restocking fees are charged for all returned items to make up for additional costs that are incurred during the return process. The fee is 10% of the returned item’s total cost for commercial customers and 15% of the total cost for residential customers.
Why Do We Charge Restocking Fees?
Restaurant Linen Store charges a restocking fee for the following reasons.
- Returned items are handled and inspected by our warehouse team, which takes time away from their daily tasks.
- Restaurant Linen Store offers wholesale prices and restocking fees allow us to keep those prices as low as possible.
- Companies that don’t charge restocking fees cover return costs by raising prices.
- Many items that are returned cannot be resold and companies end up taking a loss.